Privacy Policy

Privacy Policy for Sumner In-Home Care

Last Updated: December 11, 2025

Sumner In-Home Care ("we," "our," "us") operates as an informational and marketing funnel website for Preferred Care at Home of North Nashville, Sumner and East Wilson and Preferred Care at Home of Gallatin ("Preferred Care at Home", "service provider", "PCAH"). We do not provide medical healthcare services. Our purpose is to connect individuals seeking senior care with the licensed service provider.

This Privacy Policy explains how we collect, use, and protect your information when you visit www.sumnerinhomecare.com.

1. Who We Are

Sumner In-Home Care is an independent marketing website designed to help users learn about and request senior care services from:

Preferred Care at Home
Website: preferhome.com/locations/northnashville/

All actual care services are provided by Preferred Care at Home. We simply gather your inquiry and forward it to their care team.

2. Information We Collect

We may collect the following information when you visit our website or submit a form:

Personal Information (Voluntarily Provided)

Full name
Email address
Phone number
Address or city (if submitted)
Details related to your care inquiry

Automatically Collected Information

Device type and browser type
IP address
Pages visited on our website
Time spent on pages
Cookies and tracking data

We do not request or require protected health information (PHI). If you voluntarily submit health-related details, we forward them securely to Preferred Care at Home.

3. How We Use Your Information

We use your information to:

Forward your care request to Preferred Care at Home of North Nashville
Contact you regarding your inquiry (phone, email, or text)
Improve website usability and performance
Maintain internal lead records
Provide follow‑up or customer service communication

We do not use your information for medical purposes.

4. Sharing Your Information

We share information only as necessary to operate our website and fulfill your request.

Shared With the Care Provider

Your submitted information is shared with:

Preferred Care at Home
They will contact you directly regarding available senior care services.

Shared With Service Vendors

We may share limited information with:

Website hosting providers
Form processing tools
Analytics services

Legal Requirements

We may disclose information if required by law, criminal investigation, or by court order.

We do not sell, rent, or trade your personal information outside of Sumner In-Home Care, Preferred Care at Home.

5. Cookies and Tracking

We may use cookies, analytics tools, and pixels to understand how visitors interact with our website.

You may disable cookies through your browser settings. Some site features may not function properly without them.

6. Data Security

We use industry-standard security measures to protect your data, including:

SSL encryption on all pages
Secured form submissions
Restricted access to information

No online platform is 100% secure, but we take steps to protect your information.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Correct inaccurate information
Request deletion of your information
Opt out of future contact
Restrict certain uses of your data

To exercise any rights, contact us directly.

8. Third‑Party Links

Our website may link to external sites, including the Preferred Care at Home location page. We are not responsible for their content, policies, or practices.

9. Children's Privacy

Our website is not intended for individuals under 18, and we do not knowingly collect information from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. When updated, the new version will be posted with a revised date.

11. How to Opt-Out Of Text and Email

To opt out of text messaging, you may reply STOP to unsubscribe from SMS and text communication. You may also email us a request to stop SMS messaging by providing your name, phone number, and email address and a request to stop messaging you. Or, you may call us and coordinate with our team over phone to manually unsubscribe you.

To opt out of email communication, you may unsubscribe via email.

You may also email us a request to stop email messaging by providing your name, phone number, and email address and a request to stop messaging you. Or, you may call us and coordinate with our team over phone to manually unsubscribe you.

Communication may restart if you resubmit your information on our website or give Preferred Care at Home permission to contact you again.